things to look for in a cleaning service

If you can’t find time to clean your house, or if you have allergies and can’t use your vacuum system, it might be time to hire a cleaning service. As with any hiring decision, finding the right cleaning service for your home requires research and consideration of important factors so that you get the best possible result at the best possible price. Pay close attention to these top 11 things to look for in a cleaning service before making your decision.

Looking for a Good House Cleaner Service

These are the signs that you have found a good house cleaning service

  1. Affordability of the Service.
  2. Availability of Cleaners.
  3. Quality of the Service.
  4. Insured and Bonded (Must Check).
  5. Good Communication Skills.
  6. Will they do your laundry?
  7. Do they provide off-site services?
  8. Experience of the cleaners.
  9. Eco-friendly service.
  10. Reviews and Reputation
  11. References


Before you hire a cleaning service, make sure that you’re getting your money’s worth. Most cleaning services will have a minimum number of hours required per month, so ask about pricing and hourly rates. You should also check out their cancellation policy. If it seems too strict, look elsewhere.


Availability is essential when it comes to finding cleaning services or a maid you can count on. If your home cleaners aren’t available when you need them or if they routinely cancel your appointments at the last minute, don’t bother looking any further. Likewise, if they charge extra fees for same-day bookings or 24-hour notice of cancellation, you may as well close up the shop. There are plenty of other options that respect their customers’ time and business practices.


Ask about professional cleaning equipment and how long they’ve been in business. It can be difficult to find a cleaning service that provides quality, has happy customers, and is reliable, but it’s important that you get your money’s worth. A poorly-trained employee can damage your possessions or do a subpar job, so make sure you feel confident with any cleaning service you hire.

Insured and Bonded (Must Check)

When it comes to hiring professionals of any kind, there’s always an element of risk involved. Make sure you know whether or not your cleaning service is fully bonded and insured. This will give you peace of mind knowing that your investment is protected if something goes wrong during their work on your property. You may also want to check references so you can verify that other clients are happy with their services.

Good Communication

Most cleaning services will perform high-quality work, but excellent communication skills will help you ensure that you get exactly what you want. Ask how they’ll keep you up-to-date on your cleaning schedule and if they can offer alternatives or provide suggestions that might work better with your schedule.

This is especially important if your schedule is unpredictable or if unexpected events crop up more frequently than anticipated. The right service can be flexible enough to handle last-minute changes without adding stress to your life.

Will they do your laundry?

Make sure you ask what services your cleaner will offer and if they do laundry. Most cleaners will offer basic laundry and ironing services, but some offer more extensive services. This is particularly helpful if you have children and want them to come back with spotless clothes! The less time you spend doing household chores, the more time you can spend on other important tasks, like studying or just relaxing!

Do they provide off-site services?

One thing you may want to find out is whether or not your potential service provider will clean your home in off-site locations. If you travel often, it can be very difficult to maintain a schedule when trying to manage both home and work. Having an off-site cleaning service means that even if you’re away from home, your home will still be clean. Many service providers are more than happy to take care of your house on days when you can’t make it back yourself.


How long has your cleaner been with her current company? If it’s less than a year, you may want to shop around. Someone who has worked with one cleaning service for several years will likely be more familiar with all of your special areas (carpets, window treatments, etc.) and have better communication skills than someone who hasn’t had as much experience. Ask how long she’s been working at her current company and whether or not she’s planning on leaving.

Eco-friendly Service

The best thing you can do for your cleaning service is to make sure it’s environmentally friendly. Hiring an eco-friendly cleaning service is good not only for the environment but also for your wallet. Because an eco-friendly service uses more effective and safer chemicals and products, they will also be able to offer their services at lower rates than most companies that use toxic chemicals. The green cleaning revolution has been in full swing since 2010, and more people are taking notice daily.


It’s hard to know which cleaning services are worth your money. Trustpilot, Angie’s List, and Yelp can be helpful (you can also ask friends), but even these review sites have gotten some criticism for not being as reliable as they claim. Check out your prospective company’s reviews on these sites and pay attention to what customers complain about bad service. Inadequate communication? high prices?


All cleaning services should be able to provide you with references. A reputable company will always provide client names and contact information. Ask if they have references that are not supplied by clients. If they are, they are hiding something. Run!


Selecting a cleaning service is not always an easy task. There are lots of different companies out there offering different services at different price points. Make sure you get all your questions answered, ask for references, and do a little research before you make your final decision. Remember, not all services are equal, so make sure to pick one that fits within your budget. If it seems too good to be true, then it probably is!

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